Privacy Policy

1. Data Controller

 

The owner and data controller responsible for the personal data collected through the website www.enflexa.com (hereinafter, the “Website”) is:

 

GREENING GROUP GLOBAL, S.A. (hereinafter, “GREENING” or “ENFLEXA”)

 

  • Tax ID: A-19714559
  • Registered office: C/ Alcayata, No. 4, Pol. Ind. El Florío, 18015 Granada, Spain
  • Website: www.enflexa.com
  • Phone: (+34) 958 19 84 31
  • Data Protection Officer (DPO): [email protected]

 

ENFLEXA is Greening’s energy flexibility platform, focused on optimizing energy storage systems through forecasting, optimization and connection to electricity markets.

 

This Privacy Policy informs Website users about the processing of their personal data so that they may freely and voluntarily decide whether to provide the information that may be requested through the different forms, contact channels or services available.

 

Personal data will be processed in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Spanish Organic Law 3/2018 of December 5, on Personal Data Protection and the Guarantee of Digital Rights (LOPD-GDD), and any other applicable regulations.

 

GREENING reserves the right to amend this Privacy Policy in order to adapt it to legislative, regulatory, judicial or technical developments, or to changes in the services offered through ENFLEXA. Any amendments will be published on this page.

 

2. What personal data do we process?

 

The personal data processed will depend on the user’s relationship with ENFLEXA and on the services used.

 

We may process, among other data:

 

  • Full name.
  • Company or organization.
  • Job title or professional position.
  • Email address.
  • Phone number.
  • Country or professional location.
  • Information relating to energy assets, BESS projects or business needs voluntarily provided by the user.
  • Information included in messages or inquiries submitted through Website forms.
  • Data required to manage commercial, contractual or pre-contractual relationships.
  • Technical data derived from access to and browsing of the Website, such as IP address, browser type, device, operating system, pages visited, date and time of access and similar technical information.
  • Information obtained through cookies or similar technologies when the user has provided consent, where such consent is required.

 

The user guarantees that the personal data provided are true, accurate and up to date, and undertakes to notify ENFLEXA of any changes.

 

3. Purposes of processing

 

Personal data may be processed for the following purposes:

 

Responding to information requests and inquiries

 

To manage and respond to inquiries, requests for information or other requests made through the forms available on the Website, by email, phone or through other contact channels made available by ENFLEXA.

 

This includes requests relating to:

 

  • The ENFLEXA platform.
  • Energy storage optimization solutions.
  • BESS systems.
  • Forecasting and optimization of electricity markets.
  • Integration of energy assets.
  • Energy flexibility services.
  • Potential projects, collaborations or commercial relationships.

 

Management of commercial and pre-contractual relationships

 

To manage professional contacts, business opportunities, meetings, proposals, preliminary studies, pre-contractual relationships and, where applicable, contractual relationships with clients, potential clients, suppliers, collaborators and other business partners.

 

Technical management and Website security

 

To manage the proper functioning of the Website, ensure its security, detect errors, prevent unauthorized access, cyberattacks, fraud or other unlawful uses, and carry out technical maintenance activities.

 

Website analytics and improvement

 

Where user consent is required, to analyze the use of the Website through cookies or similar technologies in order to understand how the Website is used, prepare usage statistics and improve browsing, content and services.

 

Further information about these technologies is available in the Cookie Policy.

 

Commercial communications

 

Where there is a valid legal basis, ENFLEXA may send information relating to its services, solutions, technology, news, projects, publications, activities or other content related to energy flexibility and energy storage.

 

Where such communications are based on the user’s consent, the user may withdraw that consent at any time.

 

Where there is a prior contractual relationship, communications relating to products or services similar to those previously contracted may be sent in accordance with applicable law, without prejudice to the user’s right to object at any time.

 

4. Legal basis for processing

 

User consent

 

Where the user voluntarily provides personal data through a form, accepts the use of certain cookies, requests commercial communications or expressly authorizes a specific processing activity.

 

Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before such withdrawal.

 

Performance of a contract or pre-contractual measures

 

Where processing is necessary to respond to a request for a proposal, commercial information, demonstration, project assessment, collaboration or to manage an existing contractual relationship.

 

Legitimate interest

 

Where processing is necessary to:

 

  • Maintain professional or commercial relationships.
  • Improve the quality of services.
  • Ensure the security of the Website and systems.
  • Prevent fraud, unauthorized access or misuse.
  • Manage certain internal activities within Greening Group.

 

In such cases, the relevant balancing test will be carried out between the organization’s interests and the rights and freedoms of the data subjects.

 

Compliance with legal obligations

 

Where processing is necessary to comply with legal, tax, accounting, commercial or regulatory obligations, or with requests from public authorities, regulatory bodies, courts or tribunals.

 

5. Mandatory or optional nature of the data

 

Fields identified as mandatory in the forms must be completed in order for the relevant request to be processed properly.

 

Failure to provide certain data may prevent ENFLEXA from responding to an inquiry, preparing a proposal, contacting the user or providing the requested service.

 

Information requested in non-mandatory fields is optional.

 

6. Data retention

 

Personal data will only be retained for as long as necessary to fulfill the purpose for which they were collected.

 

As a general rule:

 

  • Inquiries and information requests: for the time necessary to respond to the request and subsequently for the periods required to address any potential liabilities.
  • Commercial or contractual relationships: for the duration of the relationship and subsequently for the legally required retention periods.
  • Tax and accounting data: for the periods established under applicable tax, commercial and accounting regulations.
  • Commercial communications based on consent: until the user withdraws consent or requests to stop receiving them.
  • Cookie-related data: for the periods specified for each cookie in the Cookie Policy.
  • Technical and security logs: for the period strictly necessary to ensure system security and manage possible incidents.

 

Once the applicable retention periods have expired, the data will be deleted, anonymized or blocked where required by law.

 

7. Data recipients

 

As a general rule, ENFLEXA will not disclose personal data to third parties unless this is necessary to fulfill the purposes described in this Privacy Policy or there is a legal obligation to do so.

 

Where necessary, personal data may be accessible to:

 

  • Companies within Greening Group, where necessary for the proper provision of corporate, technology, administrative, commercial or support services.
  • Technology providers.
  • Web hosting, cloud infrastructure and IT service providers.
  • Analytics, marketing or communications service providers.
  • Professional consultants and advisors.
  • Providers involved in administrative, contractual or business management.
  • Financial institutions where necessary for the management of contractual relationships.
  • Public authorities, regulatory bodies, law enforcement agencies, courts and tribunals where required by law.

 

Where a third party processes personal data on behalf of the data controller, it will act as a data processor and will be subject to the obligations set forth in Article 28 of the GDPR.

 

8. Greening Group

 

ENFLEXA forms part of the Greening business ecosystem.

 

Certain corporate services may be provided centrally within Greening Group, including administrative, technology, financial, commercial, human resources, compliance, information security and data protection functions.

 

Where necessary for these purposes, certain Greening Group companies may have access to personal data, always in accordance with the purposes previously disclosed, with appropriate security measures and in compliance with applicable law.

 

The Data Protection Officer is also appointed at Greening Group level.

 

9. International data transfers

 

Some technology providers used by ENFLEXA or Greening Group may provide services from countries outside the European Economic Area or may use internationally located infrastructure.

 

Where international transfers of personal data take place, such transfers will be carried out using one of the mechanisms permitted under the GDPR, including, where applicable:

 

  • Adequacy decisions adopted by the European Commission.
  • The EU-U.S. Data Privacy Framework, where the U.S. recipient is duly certified.
  • Standard Contractual Clauses approved by the European Commission.
  • Binding Corporate Rules.
  • Any other legally recognized mechanism.

 

Where necessary, additional safeguards will also be adopted to ensure an adequate level of protection for personal data.

 

10. Data subject rights

 

Right of access

 

Users have the right to know whether ENFLEXA is processing their personal data and, where applicable, to obtain information about such data and a copy of them.

 

Right to rectification

 

Users may request the correction of personal data that are inaccurate or incomplete.

 

Right to erasure

 

Users may request the deletion of their personal data where, among other circumstances, the data are no longer necessary for the purposes for which they were collected.

 

Right to restriction of processing

 

Users may request that the processing of their personal data be restricted in the circumstances provided for by law.

 

Right to object

 

Users may object to the processing of their personal data where such processing is based on certain legitimate interests.

 

Where personal data are processed for direct marketing purposes, users may object at any time.

 

Right to data portability

 

Where applicable, users may receive the personal data they have provided in a structured, commonly used and machine-readable format and transmit those data to another controller.

 

Right to withdraw consent

 

Where processing is based on consent, users may withdraw their consent at any time without affecting the lawfulness of processing carried out before such withdrawal.

 

Right not to be subject to automated decision-making

 

Where applicable, users have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.

 

11. How to exercise your rights

 

Users may exercise their rights or submit any inquiry relating to data protection by contacting Greening Group’s Data Protection Officer:

 

By email:
[email protected]

By mail:
Data Protection Officer
GREENING GROUP GLOBAL, S.A.
C/ Alcayata, No. 4
Pol. Ind. El Florío
18015 Granada
Spain

 

The request must provide sufficient information to identify the data subject and specify the right the user wishes to exercise.

 

Where there are reasonable doubts regarding the identity of the person making the request, additional information or documentation strictly necessary to verify their identity may be requested.

 

Where a request is submitted by a representative, documentation proving such representation may be required.

 

12. Right to lodge a complaint with a supervisory authority

 

If the user considers that the processing of their personal data infringes applicable data protection law, they may lodge a complaint with the competent supervisory authority.

 

In Spain, the competent supervisory authority is:

 

Spanish Data Protection Agency (AEPD)
www.aepd.es

 

Users may also contact Greening Group’s Data Protection Officer beforehand at:

[email protected]

 

13. Data security

 

GREENING adopts appropriate technical and organizational measures to ensure a level of security appropriate to the risk and to protect personal data against destruction, loss, alteration, disclosure or unauthorized access.

 

These measures may include, where appropriate:

 

  • Access control measures.
  • Protection of systems and infrastructure.
  • Permission management.
  • Backups.
  • Incident recovery mechanisms.
  • Encryption or pseudonymization measures where appropriate.
  • Monitoring and review of security measures.
  • Security incident management and notification protocols.

 

However, no system connected to the Internet can guarantee absolute security.

 

14. Third-party data

 

Where a user provides personal data relating to another person, the user declares that they are authorized to do so and that the data subject has been duly informed about the processing of their personal data in accordance with applicable law.

 

The user is responsible for ensuring that the data provided are accurate and that any necessary authorization has been obtained before such data are disclosed.

 

15. Minors

 

ENFLEXA’s services are mainly intended for professionals and companies and are not specifically directed at minors.

 

ENFLEXA does not knowingly seek to collect personal data from minors through the Website.

 

If ENFLEXA becomes aware that personal data relating to a minor have been collected without an appropriate legal basis, the necessary steps will be taken to delete such data.

 

16. Cookies and similar technologies

 

The Website may use first-party and third-party cookies for technical, analytics or other purposes.

 

Cookies that are not strictly necessary will only be used where there is a valid legal basis and, where required, after the user has provided consent.

 

Users may accept, reject or configure cookies through the settings panel available on the Website.

 

Detailed information about the cookies used, their providers, purposes and retention periods is available in ENFLEXA’s Cookie Policy.

 

17. Changes to this Privacy Policy

 

GREENING may amend this Privacy Policy where necessary due to legislative, regulatory, technical or organizational changes, or changes relating to ENFLEXA’s services.

 

Where changes are relevant to users, GREENING will seek to provide notice through the Website or other appropriate means.

 

Users are encouraged to review this page periodically.

 

18. Applicable regulations

 

This Privacy Policy is primarily governed by:

 

  • Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Spanish Organic Law 3/2018 of December 5, on Personal Data Protection and the Guarantee of Digital Rights (LOPD-GDD).
  • Spanish Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
  • Any other Spanish or European regulations that may apply.

 

19. Contact

 

For any questions relating to this Privacy Policy, the processing of personal data or the exercise of data protection rights, please contact:

 

GREENING GROUP GLOBAL, S.A. – ENFLEXA

C/ Alcayata, No. 4
Pol. Ind. El Florío
18015 Granada, Spain

Data Protection Officer:
[email protected]

Phone:
(+34) 958 19 84 31

Website:
www.enflexa.com

 

Privacy Policy last updated in October 2026.